FAQ

Changing account details
Update your account details like name, email address, phone number or address, anytime by following these steps: Log in to your support account Select...
Fri, Jan 29, 2021 at 9:58 AM
My website is down! What should I do?
If your website is not loading, first check to make sure it’s the same experience for everyone.  Use the FREE tool at Down for Everyone or Just Me. If the...
Thu, Jan 28, 2021 at 2:23 PM
I got an email my website was hacked. What should I do?
If you got an email that some files have been compromised, make sure it is not a phishing scam by calling your website host and verifying. Forward the emai...
Thu, Jan 28, 2021 at 2:25 PM
My website is loading slowly. Why?
There can be several reasons for slow loading websites. The most common cause is overloaded hosting servers. Ensuring you are on a top tier quality hosting ...
Thu, Jan 28, 2021 at 2:26 PM